measuring up

Decline in reading scores a dark spot in otherwise sunny test score trends

PHOTO: G. Tatter
Tennessee Education Commissioner Candice McQueen and Gov. Bill Haslam present statewide TCAP results for 2015 in early July. For the most part, scores went up statewide. But at individual schools, it can be hard to explain why.

Even as Tennessee students continued to make substantial gains in math and science this year, their reading test scores remain stubbornly low, state education officials announced Thursday.

And officials began to lay the groundwork for declines next year, when the state for the first time will administer a test that reflects the Common Core standards.

Just 48.4 percent of students in grades 3-8 passed the state’s proficiency bar in reading, down from a peak of 50.5 percent in 2013 and 49.5 percent last year.

The trajectory was very different in math, where 55.6 percent of students in grades 3-8 met the state’s proficiency standards this year. The 4.3 point single-year gain in math means that Tennessee students have increased their math proficiency rate by 21 points since 2010, in a shift that a national exam that compares student performance across states has borne out.

“We have a lot to celebrate in these results,” Gov. Bill Haslam said at a press conference in Nashville. “I also want to use these results to examine where we need to improve.”

(Here’s our preview of the new test scores and what they mean — and don’t mean.)

Haslam and Education Commissioner Candice McQueen said they saw promising signs in higher-than-ever math scores, across-the-board high school gains, and a narrowing of the performance gap between white students and black and Hispanic students.

As he did last year, Haslam credited the gains to policy changes triggered by a 2010 state law called “First to the Top.” Those included adopting new standards, mandating the use of test scores to evaluate teachers, and targeting resources to the neediest schools.

But he and McQueen said they could not explain why reading test scores had inched downward for the second year in a row and now are essentially the same as they were before any of the policy changes took place.

The fact that students with disabilities took the regular state exams, instead of an alternative test, for the first time this year  might have impacted literacy scores, but not much, McQueen said.

“We have a clear trend that has nothing to do with that,” she said.

She and Haslam did not announce any major policy changes to address the lagging literacy scores but did say that the state would focus more on English language learners, students with special needs, and early childhood education.

“We have seen reading scores remain relatively flat in early grades over the past five years, yet we know this is one of the most critical skills we can equip our students with for success in life,” McQueen said. “It’s our job to ensure that Tennessee students are prepared to take advantage of opportunities after graduation, and we must continue to find ways to support teachers in their efforts to reach all students.”

McQueen attributed gains by black, Hispanic, Native American, and poor students in all high school subjects and 3-8 math and reading to higher expectations and to a new program, called Response to Instruction and Intervention or RTI-squared, that is meant to ensure that schools reach their most struggling students.

“We’re seeing growth we expected to happen when you use RTI appropriately and you also begin to transition to what the belief of ‘all means all’ does to actually impact behavior,” she said.

High school scores had the most significant growth, suggesting that previous gains in elementary and middle school grades have begun to bear fruit.

The gains were sharpest for Algebra II, considered to be a make-or-break course for students’ future success in college. More than 54 percent of students in 2015 performed at or above grade level, compared to less than a third in 2011 and almost 48 percent last year.

McQueen said the advances could be tied to higher expectations. The state has ramped up efforts to graduate more students on time and has made college more attainable through Tennessee Promise, which allows graduating high school seniors to attend two years of community college for free.

“Our high school students see what’s next,” McQueen said. “They see the possibilities, and their ability to do that.”

McQueen said she expects to see test scores fall across the board next year, when the state transitions to TNReady, a Common Core-aligned test that is supposed to assess higher-order thinking skills and, unlike this year’s tests, will require students to provide their own answers rather than simply select from multiple choices.

The new test will more accurately reflect what students have learned, she said, adding that she expects to see growth after the first year. (Those trends have played out in most states that have already started giving tests that reflect the new standards.)

“Our upward trends as a state show a story of progress,” she said. “We know we have more work to do, but this is a great story for Tennessee.”

Are Children Learning

More Memphis area students are graduating high school. But what does that mean?

PHOTO: Jacinthia Jones
The 2018 spring graduation for the Memphis Virtual School was held May 22 in the Hamilton High School auditorium.

The number of students graduating from high schools in Shelby County and across the state has been rising for the last 10 years, but recent allegations of widespread improper grade changes in Memphis last year called into question if graduation rates were marred.

The results of a deeper probe of seven schools with high numbers of grade changes on transcripts is expected this month. But Shelby County Schools officials said a number of strategies have contributed to the district’s growing number of graduates and they believe better monitoring of grade changes would protect the integrity of those numbers, including sudden jumps.

“It’s our goal to aggressively increase academic performance and graduation rates at a more rapid pace, and we’ve implemented a number of strategies to do so,” the district said in a statement. “Therefore, it would be imprudent to see jumps in graduation rates alone as an indicator of improper grading practices.”

Grade changes had an impact on how many students graduated at Trezevant High School, the first school implicated in the controversy. Fifty-three students over four years obtained a diploma without passing the necessary classes, an investigation found.

Leaving high school with a diploma greatly increases a student’s chances of finding a job with a living wage and avoiding jail. But Tennessee policymakers have been pushing for more education beyond high school since college graduates and those with job certifications through technical colleges and similar schools have an even better chance of higher incomes later in life.

School districts often tie student performance to their graduation rates, citing better academics as one factor in rising graduation rates. In addition, federal law requires states to report their districts’ rates every year to monitor if some groups of students are lagging behind their peers.

Marisa Cannata, who consults with districts through Vanderbilt University on how to improve high schools, said getting a high school diploma “doesn’t mean that they’re college-ready.” The only thing the number of students who graduated truly measures is “accumulating credits in a timely manner.”

“I think of them as only one indicator of how well a school is serving a student,” she told Chalkbeat. “True improvement is going to be reflective in multiple indicators.”

Nonetheless, the district’s rising graduation trends reflect a similar upward trajectory for state and national graduation rates. The rate is calculated by dividing the number of students who graduate after four years by the total number in a high school cohort.

Tennessee is ahead of the pack in figuring out how to get more students to stay in and complete high school, said Jennifer DePaoli, the lead author on a recent national report analyzing federal graduation rate data.

“Tennessee is a state that we would say has really proven itself when it comes to raising student graduation rates,” she told Chalkbeat, adding it “still has some room to grow.”

In 2013, Tennessee was applauded in a national graduation report for outpacing the national average in nearly every category, including students from low-income families and students with disabilities. But in DePaoli’s report released last week, Tennessee’s growth in graduating its students has slowed, and has the 8th highest percentage of black students who didn’t graduate on time. The state’s graduation rate for students from poor families still ranks among the highest in the nation, however.

Before 2013, most students in the former suburban district, commonly referred to as legacy Shelby County Schools, consistently exceeded the state and national average with as many as 96 percent of students graduating on time. The number of students graduating from Memphis City Schools, which dissolved in 2013 after city school board members voted to consolidate with the county district, lagged behind the national and state average, hovering between 62 and 72 percent.

Legacy Shelby County Schools and Memphis City Schools graduation rate compared to U.S. (2008-2012)

Source: Tennessee Department of Education; Graphic by Sam Park

Since then, more students have graduated from high school. After the merger in 2013, the county split again into seven school systems.

One of Shelby County Schools’ goals is to have 90 percent of students graduating on time by 2025. The district, which is the largest in Tennessee, now sits at 79.6 percent for the class of 2017. Official numbers for the class of 2018 are expected to be released this fall.

Shelby County Schools, municipal districts, and the Achievement School District compared to U.S. (2013-2017)

Source: Tennessee Department of Education; Graphic by Sam Park

In the middle of all that, Tennessee raised the bar for students to graduate. The state had been stung in 2007 by a national report saying the existing state standards were weak and misled parents about how their students ranked against their peers nationwide. So, Tennessee started phasing in new graduation requirements in 2009 that increased the number of credits needed to graduate and introduced the current end-of-course exams.

Also, the state changed how schools and teachers are evaluated. In 2009, Memphis City Schools got a $90 million grant from the Bill & Melinda Gates Foundation to overhaul how the district recruits, trains, and evaluates its teacher workforce.

In 2010, the Tennessee Department of Education got a $500 million federal grant to recreate how it measures school success and partially tie teacher evaluation scores to student test results.

The state-run Achievement School District was born from that grant and started taking over low-performing schools in 2012. (The district didn’t have graduating seniors at high schools until 2014.)

In recent years, Shelby County Schools began to use data to help target students who might be at risk of dropping out. That kind of early warning system is part of a growing national effort to use mounds of student data to remove barriers to graduating, such as getting help with schoolwork, or pointing families to community resources to reduce absences early in a student’s high school career.

The district has also added reading specialists for ninth grade students who are behind and night and online classes for high school students so they wouldn’t have to wait until summer to retake failed courses. And before a student fails a class, district leaders have increased the number of offerings during the semester for a student to recover their grade.

In Memphis-area schools, 11 of the 48 in the region have fewer students graduating now than they did in 2008. Four of them dropped more than 5 percentage points:

  • Wooddale High School
  • Raleigh Egypt High School
  • Bolton High School
  • Ridgeway High School

Though there are 13 schools that have seen significant growth in the number of students who have graduated since 2008, they haven’t kept up with the district’s average ACT score, a common indicator of a student’s readiness for college.

But graduation rates and the ACT don’t actually measure the same things, said DePaoli.

“A lot of people would like to argue if graduation rates go up, we should be seeing gains in ACT scores and things like that,” she said. “We would like to see those things track together, but I don’t think there’s enough alignment there.”

Still, she said, “if kids aren’t getting higher scores on the ACT but the graduation rate is increasing, there is something to be really fearful of.”

Five Memphis area schools have now exceeded the district average for students graduating. Here are the 13 with the most growth:

  • B. T. Washington High School*
  • Oakhaven High School*
  • Martin Luther King College Preparatory High School (formerly Frayser High School)**
  • Hamilton High School
  • Sheffield High School
  • Westwood High School
  • Kingsbury High School
  • Manassas High School
  • East High School*
  • Craigmont High School*
  • Fairley High School**
  • Mitchell High School
  • Whitehaven High School*

*Schools that now exceeds Shelby County Schools’ graduation rate
** Taken over by the Achievement School District in 2014

Below you can look at your high school’s graduation rates over the years.

What went down

‘There was no cyber attack,’ investigator says of Tennessee’s online testing shutdown

PHOTO: Manuel Breva Colmeiro/Getty Images

Questar’s unauthorized change of an online testing tool — not a possible cyber attack, as earlier reported by the company — was responsible for shutting down Tennessee’s computerized exams on their second day this spring, the state’s chief investigator reported Wednesday.

An independent probe determined that “there was no cyber attack,” nor was any student data compromised, when thousands of students could not log onto the online exam known as TNReady on April 17.

Instead, investigators said, Questar was mostly responsible for this year’s testing miscues. The main culprit was a combination of “bugs in the software” and the slowness of a computerized tool designed to let students turn text into speech if they need audible instructions.

Comptroller Justin P. Wilson reviewed early findings of his office’s internal review and the external investigation by a company hired by the Education Department during a legislative hearing in Nashville.

Education Commissioner Candice McQueen also told lawmakers that Tennessee is docking Questar about $2.5 million this year out of its $30 million contract because of the online problems that plagued many students and schools during the three-week testing window.

Payments being withheld are punitive, as well as to cover the state’s costs to address the problems, she said, adding that other discounts could follow.

Last week, McQueen announced that the state plans to launch a new search this fall for one or more testing companies to take over TNReady beginning in the 2019-20 school year. She said a track record of successful online testing is a must.

The text-to-speech tool worked fine last fall when a smaller number of high school students tested online. But the state said Questar made a “significant and unauthorized change” to that feature before the launch of spring testing that affects the vast majority of Tennessee students.  

“We now know this decision led to the severity of other issues we experienced during online testing,” the Education Department said in a statement.

House Speaker Beth Harwell and Rep. Jeremy Faison asked the comptroller to review the state’s contract with Questar, particularly related to reports of a possible cyber attack. Wilson’s office also looked into other technical snafus that disrupted student testing for days, prompting the legislature to pass emergency laws that make this year’s scores inconsequential.

“We believe that the student testing issues occurred primarily because of how Questar set the student assessment system up to work,” said Brent Rumbley, the comptroller’s information systems audit manager.

Education Commissioner Candice McQueen testifies during Wednesday’s hearing, where specialists in the state comptroller’s office also testified.

On the second day of exams, Rumbley said, those issues manifested themselves in a suspiciously high volume of internet traffic to the testing platform.

“That’s what led the Department of Education and Questar to believe that there may have been a cyber attack,” he told lawmakers. “This traffic eventually shut the system down.”

Even though Questar upgraded the processing capability of its equipment in response, students and educators continued to report problems logging in, staying online, and submitting tests until Questar turned off the text-to-speech tool beginning May 1.

The comptroller’s office also found that Questar was ill-prepared to handle the fallout from the technical glitches. For instance, the company struggled to manually recover the high number of tests that students couldn’t submit online. And school personnel calling the customer service line experienced wait times as long as 60 minutes, prompting many to just hang up.

New details emerged Wednesday about other testing problems, too.

On April 25, a Questar employee “inadvertently overrode” custom rosters statewide that allowed schools to match students with available testing devices. “As a result, teachers and test coordinators had to scramble to get students the tests they should take,” Rumbley said.

The next day, more problems erupted when an internet cable was severed by a dump truck in a traffic accident in Hawkins County.

“According to the vendor that manages the fiber optic line, 21 districts were without internet from approximately two to four hours,” said Rumbley, adding that neither Questar nor the department could have prevented the outage that day.

Lawmakers will get an expanded look at the Education Department and its testing program in November when Wilson’s office presents the results of a year-long performance audit, along with findings from a massive survey of Tennessee educators about TNReady.

The two-hour hearing gave lawmakers a platform to take jabs at McQueen and her department for their handling of testing.

Rep. Bo Mitchell admonished the Education Department for tweeting on the second day of testing that Questar “may have experienced a deliberate attack” that morning.

“This gets into the public trust and throwing out information to the public from the Department of Education that the failure was a hack … Whose decision was that to put that out into the public domain without any proof?” asked Mitchell, a Democrat from Nashville.

McQueen clarified that the department never used the word “hack,” but reported that the testing system was experiencing a “pattern of data that was consistent with a cyber attack.” The description was based on what was known as the time, she said.

Sen. Janice Bowling, a Republican from Tullahoma, said Questar’s $2.5 million penalty “seems like a smack on the wrist” given the disruption caused by the company’s mistakes.

McQueen responded that the state is withholding almost $11 million invoiced by Questar for online testing as it continues negotiations. She added that the state’s biggest testing expenses stem from printing and transit costs for paper materials used by about half of its students this year. The state is transitioning to computerized testing and has decided to slow the switch for a second time in the wake of this year’s challenges.

Justin P. Wilson

Questar officials told Chalkbeat last week that the company plans to pursue the state’s new contract next year, but Rep. Craig Fitzhugh told McQueen that he doesn’t want the Minnesota-based company involved after it completes its current contract.

“I don’t think we can let Questar get in the ballgame again,” said the Ripley Democrat.

The proposal will be competitively bid, said Wilson, adding that Questar’s past performance will be taken into account.

For more on how Tennessee got here, read why state lawmakers share blame, too, for TNReady testing headaches.